Responsible Gaming
Gambling should be treated as entertainment, not as a way to earn income. While most players enjoy online gaming responsibly, we recognise that some may find it challenging to maintain control. This page exists to help Australian players understand the risks and access support when needed.
Understanding the Operator
Fairgo is operated by Deckmedia N.V., a company licensed and regulated under the Curaçao eGaming framework. The brand offers online casino and sportsbook services to players in jurisdictions where such services are legally permitted. For specific information about fairgo’s terms, policies, and account settings, visit the operator’s official website at https://cdk.fairgocasino.com/lobby/
Play Within Your Limits
Responsible play means setting boundaries before you start. Consider these practical steps:
- Decide in advance how much time and money you can afford to lose
- Never chase losses or increase bet sizes to recover what you’ve spent
- Take regular breaks from play
- Only gamble with funds you can comfortably spare
- View any winnings as a bonus, not income
If you find it difficult to control your gambling, contact your operator’s support team to explore account management tools, deposit limits, or self-exclusion options.
Australian Support Services
Gambler’s Help is Victoria’s free, confidential service available 24/7 at 1800 858 858. They offer phone counselling, face-to-face sessions, live chat, and email support for anyone affected by gambling harm—including family and friends. Additional state-based gambling help services operate across Australia; contact your local provider for resources specific to your region.
Gambling Help Online (https://www.gamblinghelponline.org.au/) provides additional information, self-assessment tools, and referrals to counselling services nationwide.
Self-Exclusion Tools
BetStop (https://www.betstop.gov.au/) is Australia’s free national self-exclusion register. If you choose to self-exclude, you can register online to block access to all licensed Australian online and phone gambling providers for a minimum of three months up to a lifetime. Registration takes about five minutes and requires only a mobile number, email, and proof of identity (Australian driver’s licence or Medicare card).
Your operator may also offer account suspension or self-exclusion features; check your account settings or contact their support team for details.
How We Use Your Information
As an information website about the fairgo brand, we collect limited data via cookies and analytics to understand how visitors use this site. We do not store payment details or manage player accounts. Any personal information you provide through contact forms is used solely to respond to your enquiry. We never share your data with third parties for marketing purposes. For details about how fairgo handles your gaming account data, refer to the operator’s privacy policy on their platform.
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